Terms and conditions

Terms And Conditions

Welcome to Saanvika Vastra Veda!
These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms. Please read them carefully.

1. General

  • This website is owned and operated by Saanvika Vastra Veda.

  • By using our website, you acknowledge that you are at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian.

  • We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Continued use of the website constitutes acceptance of those changes.

2. Products & Pricing

  • We make every effort to display products, descriptions, and prices accurately. However, slight variations in colour, fabric texture, or weaving patterns may occur due to photography, lighting, or device display settings.

  • Prices are subject to change without prior notice. The price applicable at the time of placing the order will be final.

  • All prices are mentioned in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes, as specified on the product page.

3. Orders & Payments

  • Orders are confirmed only after successful payment.

  • Payments are accepted through secure payment gateways.

  • In case of payment failure, the order will not be processed.

  • Saanvika Vastra Veda is not responsible for delays or issues caused by third-party payment providers.

4. Shipping & Delivery

  • We ship across India (and internationally, if applicable).

  • Estimated delivery timelines are provided at checkout but may vary due to courier delays, unforeseen circumstances, or festive seasons.

  • Customers are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect or incomplete addresses.

5. Exchange & Return Policy

  • We accept exchanges only, subject to approval, within 2 working days from the date of delivery request.

  • Items must be unused, unwashed, with folds and tags intact, and in original packaging.

  • No exchanges are allowed for:

    • Readymade/stitched blouses

    • Accessories (neckpieces, jhumkas, bangles, earrings, etc.)

    • Customized orders or discounted products

  • Shipping charges (both ways) for exchanges will be borne by the customer unless the product received is defective/damaged.

  • Refunds are not provided, except in special cases where the product is unavailable.

6. Cancellations

  • Orders once placed cannot be cancelled after dispatch.

  • For cancellations before dispatch, please contact us immediately. Approval is subject to our discretion.

7. Intellectual Property

  • All content on this website—including images, product descriptions, designs, text, logos, and graphics—are the intellectual property of Saanvika Vastra Veda.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or services.

  • Slight irregularities in handloom/fabric (weaving, thread variations, zari work, etc.) are natural characteristics and not considered defects.

9. Privacy Policy

  • We respect your privacy and protect your personal information in accordance with our Privacy Policy.

  • Your data will not be shared with third parties, except as required for order processing, delivery, or legal obligations.

10. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by and construed under the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.